Focus on your business - We'll focus on running your servers.
We go the extra mile to ensure that your servers and data are always available and ready when you need them, because we understand how important they are for running your business.
We begin by watching over your servers that run your important business applications such as email, accounting applications and databases and ensure that they are online,fully updated and running at peak performance. We accomplish this through software agents installed on your Managed servers that monitor and report back on system statuses in real-time to our system management servers.
At the first sign of trouble on your servers - whether it is a failed hard drive, poor database performance or a unavailable website, your dedicated support team is immediately notified by our real-time monitoring system and will begin taking action to bring your business systems back online to their optimal state.
Through our automated real-time monitoring and support management tools, a support request is automatically generated, escalated accordinglyand assigned to our experienced and certifed support team which will be updated as our problem resolution process progresses to completion.
Some of the key features of Server Management are:
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Automated Patch Management - We test, qualify and deploy critical and security patches
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Server monitoring and Alerting:
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Uptime
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Disk Space
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Service Monitoring (Web, Email and Database services - Almost any service can be monitored)
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Performance Monitoring (Network, Disk, Web, Applicatoin, Email and Databases)
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Event Log Monitoring
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Hardware and Software Auditing and Asset Management
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Antivirus and Spyware Management
Program Features [Click an icon for details]:
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